I listen before I diagnose
What you need the computer to do matters as much as what broke.
Sylvania’s one-person tech department
Computer problem?
Start with Gabe.
No call center. No sales script. Just one person who diagnoses the problem, protects your data, explains your choices, and stays with you until the technology makes sense again.
PC + MacBy appointmentDowntown Sylvania
Text is fastest
Send me one more photo of the model or serial label. I’ll help you figure out the most sensible next step.
$59standard diagnosis
24 hrtypical turnaround
1 personstart to finish
No tech shame.
Ever. — Gabe
Ever. — Gabe
01 / THE DIFFERENCE
Anyone can replace a part.
My job is to help you make the right decision.
That may mean repairing it. It may mean replacing it. It may mean telling you not to spend another dollar. You will always know why.
02 / START WHERE YOU ARE
What sounds most like your problem?
You do not need to know the technical name. Pick the closest description and I’ll show you where I would begin.
GABE’S RECOMMENDATIONRequest a diagnosis
Start with a standard diagnosis.
I’ll test the hardware and software, check the condition of your data, and explain whether repair or replacement makes more sense.
STARTING AT$59
WHAT TO EXPECTtypically 24 hours
03 / WHAT YOU GET
A diagnosis you can actually use.
You are not paying me to say “it’s broken.” You are paying for enough clarity to make a good decision.
SPACEBARDIAGNOSIS / 001
Hardware + software testingINCLUDED
Cause of the problemEXPLAINED
Repair vs. replacementCOMPARED
Data-safety checkREVIEWED
STANDARD DIAGNOSIS$59
No additional work begins without your approval.
- 01Check it in
Tell me what happened, what changed, and what matters most.
- 02Let me investigate
I test the system methodically instead of guessing from symptoms.
- 03Get the plain-English answer
I show you the findings, cost, risks, and realistic alternatives.
- 04You decide
Repair it, replace it, or take the information home. No pressure.
04 / MORE THAN REPAIR
I handle the whole technology decision.
01Diagnosis + repair
PCs, Macs, gaming systems, malware, Windows, hardware, and “it just stopped working.”
from $59 →02New-computer conciergeI find it, move the data, set it up, teach you, and remain available afterward.
$399 →03Home + business ITNetworks, printers, security, servers, backups, and the odd problems nobody owns.
from $179/hr →05 / WHY SPACEBAR EXISTS
My mom is the reason this business exists.
She needed patient help with her technology after the purchase was over. Not a manual. Not a sales counter. A person.
That stayed with me. I opened Spacebar in 2014 to be the neighborhood technology person I wanted her to have—someone who listens, explains, follows up, and never makes a client feel foolish for asking.
“Customer care first.More about Gabe + Spacebar →
Computers second.”
06 / MY PROMISE
What “concierge” means here.
I explain it like a human
You get the cause, your choices, and the tradeoffs—without the jargon fog.
I’ll say when repair makes no sense
Sometimes the honest answer is to replace it, wait, or do nothing.
I stay your point of contact
The person who receives your text is the person responsible for the outcome.
07 / THE DOUGHNUT POLICY
Some questions do not need an invoice.
For the small “can you show me how?” moments—especially for seniors—a doughnut and a little kindness can sometimes settle the bill.
See how Spacebar gives back →08 / WORD GETS AROUND
Built on referrals, not sales quotas.
“Gabe explains technical problems in common language you can actually understand—and goes above and beyond.”
“Phenomenal communication and service. Gabe was amazing every step of the way.”
“Fast, reasonably priced, reliable and knowledgeable. I would give more stars if I could.”
READY WHEN YOU ARE
Bring me the confusing part.
I’ll help you make sense of it.